Case Studies | SaaS B2B

Answering the questionnaire, faster

Amazon Q RFP Response Assistant

About

A SaaS B2B business working with Cloud Combinator on AWS. The client is anonymised at their request.

Challenge

The engagement had three focus areas, each central to making an assistant that the client could trust with client-facing responses.

Repetitive, high-volume questionnaires

Enterprise RFIs, RFPs and security assessments ask overlapping questions across many documents. Real examples from procurement processes such as SIG Core, Avalara and a third-party provider run to hundreds of items, and each is answered largely from scratch today.

Answers spread across a compliance corpus

The source of truth lives in the client's GDPR policies, information-security management system, quality manual, policies and statement of

Predictable, controlled cost

An assistant like this only makes sense if its running cost is understood, so the AWS consumption, from indexing to queries, had to be modelled before any commitment.

Solution

The client's governance and compliance documents are indexed into Amazon Q, which connects the corpus to a large language model so that a natural-language question retrieves the most relevant passages and returns a drafted answer grounded in the client's own material. When a new questionnaire arrives, its questions can be put to the assistant and a first-draft response comes back with the supporting content behind it, ready for a specialist to review and finalise.

6

Real enterprise questionnaires used to shape the assistant

5+

Compliance knowledge domains indexed for retrieval

Modelled

AWS running cost projected before commitment

By the numbers:

  • 6 - Real enterprise questionnaires used to shape the assistant
  • 5+ - Compliance knowledge domains indexed for retrieval
  • Modelled - AWS running cost projected before commitment
Changes

Cloud Combinator delivered a designed and costed Amazon Q assistant that turns the client's existing compliance documentation into drafted answers for inbound questionnaires, shifting effort from writing from scratch to reviewing a grounded draft.

  • Reuse of existing answersThe assistant draws on the client's GDPR, ISMS, quality and policy material, so answers reflect what the company has already documented rather than generic text.
  • Grounded draftingAmazon Q retrieves relevant passages and drafts a response with its supporting content, giving specialists a first draft to check rather than a blank page.
  • Cost transparencyThe AWS consumption was modelled up front across indexing, query and token usage, so the running cost is understood against questionnaire volume.
  • HandoverThe client received a designed assistant and a cost model, ready to put against its live pipeline of RFPs and security assessments.

With its own compliance knowledge made queryable, the client is positioned to respond to procurement and assurance questionnaires faster and more consistently, freeing specialist time for the work that actually differentiates a bid.

AWS Stack

Amazon Q

For indexing the client's compliance corpus and drafting grounded answers from natural-language questions.

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