Case Studies | PropTech

Answering tenders from a lifetime of bid documents

Bid Writing GenAI PoC

About

A PropTech business working with Cloud Combinator on AWS. The client is anonymised at their request.

Challenge

The proof of concept had three focus areas, each tied to the project's success criteria.

Turning a document library into answers

The client holds a deep library of past bids, policies and capability material. The system had to ingest those documents and make their content retrievable by meaning, not just by keyword, so the right passage could be found for any given question.

Accuracy and relevance under real tender questions

Responses had to be contextually accurate and consistent, with the project aiming to answer 80 per cent of tender questionnaire questions with high-quality responses. To keep that consistent, the initial focus was set on

A self-service experience

The tool needed to give the team a straightforward way to ask questions and get answers, reducing dependency on support teams and letting bid writers help themselves.

Solution

Source documents are stored in Amazon S3 and ingested by an Amazon Bedrock Knowledge Base, which uses the Titan Embed G1 model to convert them into vector embeddings. Those embeddings are stored and indexed in Amazon Aurora PostgreSQL acting as the vector database, enabling fast semantic search across the whole library.

80%

Of tender questionnaire questions targeted for high-quality AI answers (project goal)

Bedrock

Knowledge Base and Agent powering retrieval and answers

Aurora

PostgreSQL vector store for semantic search

By the numbers:

  • 80% - Of tender questionnaire questions targeted for high-quality AI answers (project goal)
  • Bedrock - Knowledge Base and Agent powering retrieval and answers
  • Aurora - PostgreSQL vector store for semantic search
Changes

The engagement delivered a working retrieval-augmented bid-writing pipeline in the client's AWS account: document ingestion and embedding through Amazon Bedrock Knowledge Base, a vector store in Aurora PostgreSQL, and a Bedrock Agent served through API Gateway and Lambda, deployed as infrastructure as code. It demonstrated AWS as a suitable environment for the client to continue developing the service.

  • Knowledge made retrievableYears of documents in S3 were embedded and indexed so the right content can be found by meaning, turning a static library into a searchable knowledge base.
  • Question answering on tapA Bedrock Agent connected to the knowledge base interprets a natural language question and returns a contextually relevant answer, with the goal of covering the bulk of a tender questionnaire.
  • Focused, consistent scopeConcentrating first on Housing Association and the platform tenders kept responses consistent and avoided the added complexity of Build to Rent bids.
  • Conversational continuityChat history and session tracking in DynamoDB let the assistant hold context across a series of questions.
  • Handover and documentationThe team received full technical and user documentation and a handover, along with guidance on switching Bedrock models to tune performance.

With a validated pipeline and a clear knowledge base in place, the client has an AWS foundation on which to widen coverage across tender types, refine answer quality and put faster, more consistent bid responses within reach of the whole team.

AWS Stack

Amazon Bedrock

For the Knowledge Base that embeds documents and the Agent that interprets questions and generates answers.

Amazon Aurora PostgreSQL

For the vector database that stores embeddings and powers fast semantic search.

Amazon S3

For durable storage of the source bid and policy documents that feed the knowledge base.

AWS Lambda

For the serverless logic bridging the API and the Bedrock Agent.

Amazon API Gateway

For the REST endpoints that accept user queries and return responses.

Amazon DynamoDB

For logging chat history and session identifiers to maintain conversational context.

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